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Privacy policy

Portable Homes Convenient Privacy Policy

At Portable Homes Convenient, we prioritize your privacy and are committed to safeguarding the personal information you entrust to us. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, place an order, create an account, or contact customer support.

Information We Collect:

  • Order Information: To process your order and fulfill your needs, we collect essential details like your name, billing and shipping address, contact information (phone number and email address), and payment information (credit card details or other approved payment methods).
  • Account Information: When you create an account on our website, we may collect additional information such as your username, password (stored securely in encrypted format), preferred language, and any saved shipping addresses.
  • Website Usage Data: We gather non-personal information about your interaction with our website to enhance your experience and optimize our platform. This data may include your browser type, device information, operating system, IP address (in a way that doesn’t directly identify you), pages visited, time spent on specific pages, and search queries performed. We may also collect data about your interactions with our email campaigns, such as whether you open or click on links in the emails we send.

How We Use Your Information:

We utilize your information solely for legitimate business purposes, always striving to provide value and enhance your experience. Here are the primary ways we use your data:
  • Order Processing and Fulfillment: We rely on your information to process your order, confirm payment, and arrange for delivery of your container house.
  • Customer Service: Your contact information allows us to respond to inquiries, provide order updates, and address any concerns you may have about your purchase or our products.
  • Account Management: If you create an account, your login credentials are used to manage your profile, track your order history, review saved shipping addresses, and access any other account features we may offer in the future.
  • Website Personalization: We may use anonymized website usage data to personalize your experience by tailoring content recommendations and showcasing products that might be of interest based on your browsing history.
  • Website Analytics and Improvement: We analyze website usage data in aggregate to understand how users interact with our platform. This information allows us to identify areas for improvement, enhance website navigation, and optimize features for a more user-friendly experience.
  • Marketing Communications (with your consent): We may use your email address to send you promotional offers, product updates, or company news, but only with your explicit consent. You will always have the option to unsubscribe from marketing communications at any time.

Data Security and Sharing:

We take data security seriously and implement robust security measures to protect your personal information. Here’s how we ensure your data remains secure:
      • Secure Data Storage: Your information is stored on secure servers protected by firewalls and industry-standard encryption protocols.
    • Employee Training: Our employees are regularly trained on data privacy best practices to ensure they handle your information responsibly.
  • Limited Data Sharing: We do not sell or share your personal information with third-party companies for marketing purposes. We may share your information with trusted service providers who assist us with order fulfillment, customer service, website analytics, or email marketing (with your consent). These providers are contractually obligated to maintain the confidentiality of your information and only use it for the specific service they are contracted to perform.
  • Legal Disclosure: In rare instances, we may be required to disclose your information by law, such as in response to a court order or subpoena. We will only disclose the minimum amount of information necessary to comply with the legal requirement.

Your Rights and Control Over Your Information:

You have the right to access, modify, and control your personal information. Here’s how you can exercise these rights:
  • Access Your Information: You can request a copy of your personal information by contacting us at info@portablehomesconvenient.com.
  • Update Your Information: You can update your account information by logging into your account and making changes as needed.
  • Delete Your Information: You can request to have your personal information deleted by contacting us at info@portablehomesconvenient.com. Please note that there may be limitations on deletion requests due to legal or regulatory requirements.
  • Unsubscribe from Marketing Communications: You can unsubscribe from marketing emails by clicking the “unsubscribe” link at the bottom of any marketing email we send you.
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