We generally accept returns of unused and undamaged container houses within [number] days of delivery. To be eligible for a return and refund, the following conditions must be met:
Please note that the following items are not eligible for returns or refunds:
Once you have received a return authorization number (RAN) from our customer support team, you will be responsible for securely packaging the container house for return shipment. We recommend using the original packaging if possible to ensure proper protection during transport. Arrange for return transportation to our designated return facility (details will be provided upon receiving your return request). It’s crucial to obtain a tracking number for the return shipment for your records and reference.
Upon receiving the returned container house at our facility and verifying it meets the return eligibility requirements, we will initiate a refund process. Refunds will be issued to the original payment method used for the purchase within [number] business days.
We reserve the right to modify this Return & Refund Policy at any time. Any changes will be reflected on this page and communicated through our website or email notifications.
For any questions or concerns regarding our return and refund policy, the return process, or initiating a return, please feel free to contact our customer support team:
